portals
X2 Communications, where possible provides you with the tools to make provisioning, changes and support as simple as possible.
Provisioning Portal
Registered resellers will be allocated their portal login details for provisioning new ADSL and FTTC services.
X2 Support
www.x2support.co.uk - Log, track and update support tickets on www.x2support.co.uk. Login to see a list of current open cases relating to your company, regardless of who within the company initially logged the ticket or added further updates. This system is used as much as possible on any cases raised, not just limited to service faults, to ensure a full audit trail.
Number Services
Please use Firefox Browser
http://portal.numberservices.co.uk/services/login - This is your portal for setting up and managing Non-Geographic numbers and the services associated with these numbers. Set up simple translation services, fax to email or more complex call centre solutions. Report section provides call stats by groups or individual number. Initial setup and subsequent changes are active within seconds.
